Privacy Policy

BRAINKLAST ("BrainKlast," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Contact information you provide, such as your name, email address, and phone number when you submit a form, request an appointment, or contact us.
• Appointment and service details you provide when booking a consultation, including the services you're interested in and preferred scheduling.
• Health-related information you voluntarily share with us during a consultation or assessment, which is handled in accordance with our HIPAA Notice of Privacy Practices.
• Website usage data, such as pages visited, browser type, and general location, collected automatically through standard analytics tools.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and schedule appointments
• Communicate with you about your care, services, or account
• Improve our website, services, and patient experience
• Send appointment reminders and, where you've opted in, occasional updates about our practice
• Comply with legal and regulatory obligations

We do not sell your personal information to third parties.

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. Health information is handled in accordance with applicable federal and state privacy laws, including HIPAA where applicable — see our HIPAA Notice for details specific to protected health information.

Sharing of Information

We may share information with:

• Service providers who help us operate our website, scheduling, and communications (e.g., hosting, email, and appointment platforms), under confidentiality obligations
• Regulatory or legal authorities when required by law
• Successor entities in the event of a business transfer, merger, or acquisition

Cookies & Website Analytics

Our website may use cookies and similar technologies to remember your preferences (such as your selected language) and to understand how visitors use our site. You can control cookies through your browser settings; disabling them may affect some site functionality.

Your Choices

You may request access to, correction of, or deletion of the personal information we hold about you, subject to applicable law and our record-keeping obligations. You may also opt out of non-essential communications at any time by contacting us using the information below.

Children's Privacy

Our services and website are intended for adults. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes acceptance of the revised policy.